Contact Information

ـــــــــــ

Address

Saudi Arabia, Jeddah, Western Baghdadia district, Al-Faleh Center, 5th floor

Other Branches
  Branches Location.

Contact Info

  920004447

  [email protected]

Our Social Media Accounts




We are pleased to receive your inquiries and requests through the form below

1 Step 1
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right

Frequently Asked Questions

We hope you read our FAQ before sending your inquiries.

What is the next step after placing the order?

The customer must complete the payment within no later than 12 hours from the time of order confirmation so that we can quickly process the order and ship it to the customer’s address. If payment is not completed on time (12 hours) the order will be canceled.

What are the shipping rates through the site?

Shipping fees within Jeddah or to one of the cities of Saudi Arabia (SAR 35) will be added 15 SAR to the shipping fee if the customer chooses cash on delivery.

What payment methods do you provide?

We have multiple payment methods

  • Mada Payment
  • Pay by Visa
  • Pay by MasterCard
  • Cash on Delivery
  • What is the cancellation policy?

    Customers must notify us in the event that they want to cancel the order on the number 00966599663351within 12 hours of completing the order so that SR15 are not calculated as a return fee

    How long will delivery take?

    Jeddah (within 1-2 working days) or through one of the shipping companies selected by the customer (within 2-
    5 working days)

    How safe and secure is your website?

    We at Exo Mart are committed to keeping all customer data and operations private and not disclosed to any other party except the contracted shipping companies. We only provide them with information regarding delivery of the order. Otherwise, the data is under the cover of confidentiality and privacy that we undertake not to disclose to anyone else.