We are pleased to receive your inquiries and requests through the form below
Frequently Asked Questions
We hope you read our FAQ before sending your inquiries.
The customer must complete the payment within no later than 12 hours from the time of order confirmation so that we can quickly process the order and ship it to the customer’s address. If payment is not completed on time (12 hours) the order will be canceled.
Shipping fees within Jeddah or to one of the cities of Saudi Arabia (SAR 35) will be added 15 SAR to the shipping fee if the customer chooses cash on delivery.
We have multiple payment methods
Customers must notify us in the event that they want to cancel the order on the number 00966599663351within 12 hours of completing the order so that SR15 are not calculated as a return fee
Jeddah (within 1-2 working days) or through one of the shipping companies selected by the customer (within 2-
5 working days)
We at Exo Mart are committed to keeping all customer data and operations private and not disclosed to any other party except the contracted shipping companies. We only provide them with information regarding delivery of the order. Otherwise, the data is under the cover of confidentiality and privacy that we undertake not to disclose to anyone else.